Installation guide for MyQ printer

This guide will walk you through installing MyQ Desktop Client on your computer (Windows / macOS) and connecting to the company printer.

1️⃣ Download the Installation File

  1. Select and download the installation file corresponding to your operating system:

💡 Tip: If you are unsure about your operating system, you can check it in Windows: Settings → System → About or macOS: About This Mac.

2️⃣ Installation Process

Windows

  1. Open the folder where you downloaded the file (Downloads by default).
  2. Right-click on MyQ_Desktop_Client_Windows.zip and select Extract All.
  3. Open the extracted folder and run setup.exe.
  4. If a security prompt appears, confirm the installation by clicking Yes.
  5. Follow the installation wizard instructions to complete the installation.

Download for windows

macOS

  1. Open the Downloads folder and double-click on MyQ_Desktop_Client_macOS.zip to extract it.
  2. Open the extracted folder and double-click on MyQ_Desktop_Client.pkg.
  3. If a security warning appears, click Open (or go to System Preferences → Security & Privacy → Allow installation).
  4. Follow the installation wizard instructions to complete the installation.

Download for mac

3️⃣ Logging into MyQ and Printer Setup

After the installation:

  1. Open MyQ Desktop Client (you can find the icon in the main menu or system tray).
  2. Enter your login credentials:
    • Username: [provided in your email]
    • PIN: [provided in your email]
  3. Click Log in.
  4. Once logged in, the MyQ Scottweber Kyocera will be automatically configured for use.

💡 Tip: After installation, we recommend restarting your computer to ensure the printer connects correctly.

4️⃣ Verifying Installation and Test Print

  1. Open any document (e.g., Word, PDF).
  2. Select Print and check if MyQ Scottweber Kyocera appears as an available printer.
  3. Sending a print job will require authentication at the printer (PIN, card, or password).

If the printer does not appear or you experience connection issues, please contact IT support.

🚨 Important: Make sure you are connected to the SW-BASIC Wi-Fi network and do not use a VPN.

📧 IT Support Email: it@scottweber.cz

✅ You are now ready to print securely and efficiently with MyQ Desktop Client. 🚀

5️⃣ Logging into the Printer and Registering Your Chip

After sending a print job from your computer, follow these steps:

  1. Go to the printer where you want to print.
  2. On the printer’s touchscreen, enter the PIN you received in the email.
  3. After logging in, tap the „CARD REGISTRATION“ icon.
  4. Place your chip (card or key fob) on the printer’s reader.
  5. The chip will be automatically linked to your account.

✅ Done! From now on, you won’t need to enter your PIN to log in to the printer – simply place your chip on the reader.