PRACTICAL INFORMATION
Everything you need for a comfortable day at Scott.Weber Workspace.
From arriving at the centre and enjoying your first coffee to meetings, visits and shared spaces, as well as mail, technical support and other services – everything you need is conveniently available in one place. Can’t find what you’re looking for? Simply reach out to our team. We’ll be happy to help.
ACCESS & GETTING AROUND
BUILDING ACCESS & ENTRY
Moving around the centre is designed to be as seamless and effortless as possible, with your comfort and the security of the space always in mind.
→ Access to the centre
You have been provided with an access fob for your day-to-day access, allowing you to move comfortably throughout the building and its facilities. In selected areas, you can also use mobile access via the SaltoKS app.
→ Lost access fob
If your access fob is lost or stolen, please let our reception team know as soon as possible. We will arrange for the fob to be deactivated and a replacement issued, so that your access can be restored without unnecessary delay. Replacement fobs are subject to the current Operating Price List.
→ Change of access holder
If the access holder within your team changes, please let us know. We will take care of the transition for you – from deactivating the original access to setting up access for the new holder.
WIFI & CONNECTIVITY
Wi-Fi is available throughout the shared areas and in other parts of the centre, depending on the location. If you experience any connection issues, please let us know via the Member Portal or speak to our reception team.
→ Access details
Network: SW-BASIC
Password: Liveyourworday
ACCESS TO OTHER SCOTT.WEBER WORKSPACE LOCATIONS
Your membership opens the door to the wider Scott.Weber Workspace network. Please stop by reception when you arrive and let our team know your name and home location. Once your access has been verified, we will be happy to welcome you and arrange your entry.
Visits to other locations are available during their standard opening hours. For the smoothest experience, we recommend letting us know at least one working day in advance – either by contacting the location directly or through your home reception team. This allows us to check space availability and help ensure everything is ready for your visit.
You are welcome to make yourself comfortable in the shared spaces and enjoy the same welcoming environment you are familiar with.
→ Access to other locations
The extent of access depends on your membership:
- Clients based at NR7 and Flow can access all centres except Flora.
- Clients based at all other locations can access all centres except NR7, Flow and Flora.
→ Visiting another location
To make your visit as smooth as possible, we recommend letting the team know at least one working day in advance – either by contacting the location directly or through your home centre reception. Spontaneous visits are of course welcome, although availability may vary depending on the centre’s current capacity or any events taking place.
→ Meeting room reservations
Meeting rooms can be reserved through the Member Portal, just as at your home location. Reservations are normally available during reception opening hours. If you need access outside these hours, our team will be happy to help arrange it, subject to the centre’s current availability.
RECEPTION & SERVICES
Your everyday support within the centre. Our reception team is your main point of contact for anything you may need throughout the day – from finding your way around and arranging services to taking care of everyday practical matters.
ADMINISTRATIVE SERVICES
To help your working day run smoothly, we can assist with everyday administrative services such as printing, scanning, binding and laminating. These services are available at a charge in accordance with the current Operating Price List.
We can also assist you with:
→ receiving and sending mail and parcels
→ technical and operational requests
→ welcoming your guests
Have a specific request or simply not sure who to turn to? Start with our reception team – we’ll be happy to guide you and find the right solution.
→ Standard reception opening hours:
Monday–Friday | 8:30–17:00 (PRAGUE)
Monday–Friday | 8:00–16:30 (OSTRAVA)
excluding public holidays
VISITORS
When your guest arrives, our reception team will contact you by phone and coordinate the next step with you – whether you would like to meet your guest personally or have them welcomed and seated in a pre-booked meeting room.
→ Visitors outside reception opening hours
If your guest arrives outside standard reception opening hours, please meet them at the building entrance and accompany them throughout their visit. This allows us to maintain a safe and comfortable environment for everyone, even outside standard hours.
→ Visitors parking space reservations
At selected locations, you can reserve a visitor parking space through the Member Portal during reception opening hours. Reservations are subject to the
current Operating Price List. To ensure a smooth reservation and hassle-free arrival, please always include the vehicle registration number and/or the name of the person using the parking space in the reservation title.
Need to keep your parking space overnight or over the weekend? Please let our reception team know in advance and we will be happy to extend your reservation, subject to availability.
ADDITIONAL SERVICES
Additional services can be arranged by contacting your reception team by email with details of your request. Our team will then get back to you with confirmation and the next steps.
We can arrange, for example:
→ office accessories and equipment
→ catering and refreshments for meeting rooms
→ office supplies (find the ordering guide here)
→ basic IT equipment
MAIL, PARCELS & COURIER SERVICES
We’ll take care of your mail and parcels for you. Our reception team can arrange both incoming and outgoing shipments, helping to keep your everyday administration simple and seamless.
RECEIVING MAIL & PARCELS
Receiving parcels is free of charge. Each delivery is registered and you will be notified by phone or email as soon as it arrives. Parcels can be collected in person from reception and will be kept there for 5 working days. If you know you will not be able to collect your parcel within this period, please let us know in advance and we’ll be happy to discuss the available options with you.
→ Addressing your parcels
Company name / Recipient’s name (of the client)
Scott.Weber Workspace
[Address of your location]
[Postcode, City]
Czech Republic
[Recipient’s phone / email – recommended for courier deliveries] (of the client)
SENDING MAIL & PARCELS
We can arrange outgoing shipments through Czech Post, Messenger or DHL – the choice is yours. Pricing is based on the current Operating Price List.
IMPORTANT INFORMATION
To ensure a smooth and comfortable service, please keep the following in mind:
→ We are unable to accept parcels requiring personal delivery or cash on delivery.
These types of deliveries require personal collection or payment upon delivery.
→ The maximum weight for incoming parcels is 10 kg.
This allows us to handle and store deliveries comfortably within the operational capacity of our reception team.
→ The maximum weight for outgoing parcels is 5 kg.
This allows us to ensure smooth and timely handover to the courier.
→ Parcels cannot be stored at reception for extended periods.
If you require longer-term storage, please contact our reception team to discuss an individual arrangement as an additional service.
HOW TO USE OUR SPACES: ZONES
Our spaces are designed to adapt to your day – whether you need a quiet place to focus, somewhere to collaborate or simply a moment to yourself.
OFFICE
Would you like to add further equipment to your office, such as a fridge, coffee machine, furniture or anything else? We understand that your office is part of your company’s identity and we will be happy to explore the available options with you and arrange a solution tailored to your needs. Additional equipment is subject to the current Price List.
For the safety and protection of the space, please do not place objects on or write on glass partitions, doors or façade glazing. This may cause thermal stress and result in damage to the glass. If you notice any issue in your office, please let our reception team know. If you notice anything in your office that requires our attention, please let us know through the Member Portal or speak to our reception team. We will take care of the rest.
→ Before leaving your office, please:
- switch off the lights,
- close the door,
- close the windows,
- lower the blinds during the summer months.
COWORKING & SHARED SPACES
Our open spaces are designed for flexible working and informal gatherings. Throughout the day, they naturally adapt to the needs of our clients – whether you are looking for a place to focus, collaborate or simply take a moment.
Clients with private offices may welcome up to 3 guests for short business meetings. If you are planning a larger gathering or a longer meeting, we kindly ask you to book one of our meeting rooms for greater comfort and privacy.
Coworking clients are not able to welcome visitors into the shared spaces. For meetings with guests, you are welcome to reserve a meeting room through the Member Portal.
For phone calls and online meetings, callboxes offer the privacy and quiet you need. Please use them primarily for calls and online meetings and free the space once your call is finished, so it remains available to others.
To keep our shared spaces welcoming, airy and comfortable for everyone, we kindly ask you to use them considerately. Please do not leave personal belongings in shared spaces overnight.
RELAX & WELLBEING SPACES
These spaces are designed for a short pause during the day – a moment to unwind, recharge or simply enjoy some quiet time. To keep them comfortable and accessible to everyone, please limit each visit to 30 minutes.
FITNESS & GAME ZONE
A space for active downtime and a little fun – whether you want to stretch, clear your mind or take a break with a game. The perfect way to change pace during the day and return to work feeling refreshed.
CAFÉ
At selected locations, you can also enjoy our café, offering a wider selection of drinks and light refreshments. Expect barista-made coffee, homemade lemonades, fresh juices and a selection of treats from the display – ideal for a quick refreshment or an informal meeting.
SHARED KITCHEN
Our shared kitchens are designed to provide a comfortable setting throughout the day – whether you are stopping for a coffee, enjoying a quick refreshment or taking a moment to yourself.
Throughout the day, you can enjoy a selection of refreshments, including coffee from our automatic coffee machines, tea, filter coffee, fresh fruit lemonade and a range of additions such as syrups. Fresh fruit is also available in the morning for a pleasant start to the day.
Our team takes care of regular replenishment and service, so everything is ready when you need it.
→ Coffee machines
To keep our coffee machines ready for use each day, they are cleaned regularly. During these times, the machines may be temporarily unavailable.
- Tuesday–Friday | 16:30–17:00
- Monday | 8:00–8:30
→ Fridges
Fridges are available for storing your own food and drinks during the working day. To keep everything organised and the shared space pleasant, please label your food with your name or company name.
The fridges are regularly maintained and fully checked and cleaned once a week. Unlabelled or forgotten items may be removed over the weekend.
→ Dishwasher
For your convenience, dishwashers are available in the kitchens. Simply place your dishes inside after use and our team will take care of the rest as part of the regular service. A timer projected onto the floor shows the current status of the dishwasher, so you can easily see whether it is in use.
SHOWERS
At selected locations, showers are also available as part of your centre facilities. After use, please take a moment to leave the space clean and tidy and do not leave any personal belongings behind. If the space requires attention, please let our reception team know.
PHOTOGRAPHY & FILMING
For Scott.Weber Workspace clients, small-scale photography after 5:00 pm, limited to a photographer and one-two person being photographed, is available free of charge. We kindly ask that Scott.Weber Workspace is credited as the location when the resulting photographs are published.
Larger productions, photography during working hours, and photography by non-clients are subject to the current Price List. For availability and to arrange your session, please contact our reception team
CLEANING & MAINTENANCE
Throughout the day, our team takes care of the shared spaces and meeting rooms, keeping them ready for you to use – clean, comfortable and well prepared.
Our evening service includes cleaning work surfaces, emptying bins, vacuuming and mopping floors, as well as caring for the shared spaces. During the day, our team takes care of the spaces according to the needs of the centre.
Need something beyond the usual service? We can also arrange additional cleaning tailored to your needs. Pricing is available on request.
→ EXTRA CLEANING REQUESTS
If anything unexpected happens during the day, such as a spill or broken glass, simply let our reception team know. We will take care of it promptly and discreetly, so the space can be returned to its usual standard as quickly as possible.
→ TECHNICAL ISSUES & REQUESTS
If you notice anything that requires attention – whether it is an issue with the air conditioning, water or other equipment – please let our reception team know. Our team will arrange the necessary support to keep everything running smoothly. We will always let you know about planned maintenance or temporary restrictions in advance, so you can adjust your day accordingly.
→ WASTE
Separate waste bins for general waste, plastic, paper and glass are available in the kitchens. We kindly ask you to use them appropriately and help us maintain a considerate and sustainable shared environment.
To keep our shared spaces clean and well presented, please do not leave larger items such as monitor boxes, packaging materials or pallets in shared areas or outside your office. These items cannot be placed in the standard waste facilities. If you need larger or excess waste to be removed, our team will be happy to arrange a collection and recycling service for you. This service is subject to a separate charge, with pricing available on request and based on the quantity and type of material.
MEETING ROOMS
Whether you are hosting a quick catch-up, an important meeting or a client presentation, our meeting rooms provide a professional and welcoming setting for every occasion. Choose from a range of room sizes and facilities to suit the number of guests and the nature of your meeting.
→ RESERVATIONS
Meeting rooms can be easily reserved through the Member Portal, where you can view availability and current pricing in one place. You can also reserve meeting rooms at other Scott.Weber Workspace locations – simply check their availability directly in the Member Portal.
Need to use a meeting room in the evening or at the weekend? These reservations are not available directly through the Member Portal, but we will be happy to arrange them for you individually. Please contact reception in advance during standard opening hours and we will be happy to explore the available options with you.
Your guests are always welcome. You can add guests to your meeting room reservation. Scott.Weber Workspace clients with their own access rights can then use their access fob to enter the meeting room.
→ EQUIPMENT
Each meeting room is equipped to support comfortable presentations, collaboration and video conferencing.
Depending on the room, you may have access to:
- video conferencing camera,
- screen with wireless sharing,
- flipchart.
For easy connection and comfortable use of the technology, we have prepared clear guides for the meeting room equipment:
→ AV Equipment Guide
→ AV Equipment Guide – Logitech
→ Samsung Flip Guide
→ CREDITS & PRICING
If your membership includes meeting room credits, you can use them flexibly according to the size and type of room.
As a general guide:
- room for up to 4 people → 1 credit / hour
- room for 5–8 people → 2 credits / hour
- room for more than 8 people → 3 credits / hour
Your current credit balance and usage are available in the Member Portal. Once your credits have been used, you can continue making reservations at the rates set out in the current Operating Price List.
→ CANCELLATION POLICY
More time for you, more flexibility for others. If your plans change, you can amend or cancel your reservation at any time through the Member Portal.
- more than 48 hours in advance → no charge
- 48–24 hours in advance → 50% of the price / credits
- less than 24 hours in advance → 100% of the price / credits
→ CATERING
To make your meeting complete down to the last detail, we can arrange refreshments tailored to the nature of your gathering – from light refreshments to a full catering service. Our reception team will be happy to assist you with the selection and arrangements.
→ MEETING ROOM SET-UP
Selected meeting rooms can be arranged in a different set-up to suit the nature of your meeting. This service is available at a charge in accordance with the current Operating Price List.